Comments on: Friday morning heresy: The “office manager” is obsolete http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html Turn On Thu, 09 Feb 2012 17:35:47 +0000 hourly 1 http://wordpress.org/?v= By: Kyle http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5284 Kyle Wed, 12 Aug 2009 19:46:49 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5284 I agree with Brian and Ken. While the Office Manger is doomed there needs to be a leader, innovator and that person does need to lead by example. There will always be leaders paving a new path. And there will always be hand holding. That's why there are business owners and the people that work for them that service the consumers for that business. I agree with Brian and Ken. While the Office Manger is doomed there needs to be a leader, innovator and that person does need to lead by example.

There will always be leaders paving a new path. And there will always be hand holding. That’s why there are business owners and the people that work for them that service the consumers for that business.

]]> By: Sherry Chris http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5273 Sherry Chris Mon, 10 Aug 2009 21:05:17 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5273 As we shift into next generation brokerage, the role of the traditional branch manager will evolve, and already has within some companies. I see agents of the future wanting to surround themselves with a team of specialists to help them increase productivity, not a generalist manager who manages by relationship. As we shift into next generation brokerage, the role of the traditional branch manager will evolve, and already has within some companies. I see agents of the future wanting to surround themselves with a team of specialists to help them increase productivity, not a generalist manager who manages by relationship.

]]> By: Fred Flintsone http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5261 Fred Flintsone Thu, 06 Aug 2009 22:14:19 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5261 Good managers,in addition to leadership and vision, provide the needed 'order' and organization to move the company ahead. Plus, 'management by walking around' the office is while maybe the oldest management tool, it is still maybe the best. 'Without order, there is chaos, and with chaos, there is....yikes! Good managers,in addition to leadership and vision, provide the needed ‘order’ and organization to move the company ahead. Plus, ‘management by walking around’ the office is while maybe the oldest management tool, it is still maybe the best. ‘Without order, there is chaos, and with chaos, there is….yikes!

]]> By: Keahi Pelayo http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5256 Keahi Pelayo Mon, 03 Aug 2009 20:19:18 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5256 After 26+ years as a traditional real estate broker owner, I have launch a new company and am in the process of reassessing all of my assumptions. Aloha, Keahi After 26+ years as a traditional real estate broker owner, I have launch a new company and am in the process of reassessing all of my assumptions.
Aloha,
Keahi

]]> By: Sharon Koziel http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5248 Sharon Koziel Sat, 01 Aug 2009 18:16:17 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5248 Great post but I wonder who is watching the troops. No managers - no visable Broker at the office and a lot of agents doing what ever they feel like. Ethics has gone out the window and the profession is suffering. I think you are right about a need for change but I'm not sure a good office manager isn't still needed. Great post but I wonder who is watching the troops. No managers – no visable Broker at the office and a lot of agents doing what ever they feel like. Ethics has gone out the window and the profession is suffering. I think you are right about a need for change but I’m not sure a good office manager isn’t still needed.

]]> By: Bob Watson http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5247 Bob Watson Fri, 31 Jul 2009 21:38:43 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5247 Brian, I have been very fortunate in my career to have been able to travel extensively across the US and as a result, have met quite a few talented office managers.Out of those, 25% are individuals whom I would interview for team management position in my company (if I had one). A large percentage of those would be happy to leave their current employing broker because they are frustrated at a lack of clarity in where their organization is heading and/or a lack of direction. Great post, by the way...the topic opens a lot of avenues for thought-provoking discussion. Brian, I have been very fortunate in my career to have been able to travel extensively across the US and as a result, have met quite a few talented office managers.Out of those, 25% are individuals whom I would interview for team management position in my company (if I had one). A large percentage of those would be happy to leave their current employing broker because they are frustrated at a lack of clarity in where their organization is heading and/or a lack of direction.
Great post, by the way…the topic opens a lot of avenues for thought-provoking discussion.

]]> By: Brian Boero http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5245 Brian Boero Fri, 31 Jul 2009 17:32:03 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5245 Bob - I agree with you. In your experience, roughly what percentage of managers fit that profile? Brian Bob –

I agree with you. In your experience, roughly what percentage of managers fit that profile?

Brian

]]> By: Bob Watson http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5244 Bob Watson Fri, 31 Jul 2009 17:28:58 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5244 An exceptionally talented leader of people provides the company owner with an attractive ROI and is 'highly paid' based on a percentage of profitability of the team he/she is leading. In reference to Jim Marks' comment, give a talented leader effective tools and a relevant, consumer-centric brand promise that can be clearly articulated by ALL team members, I'll give you an opportunity to have a truly great company. An exceptionally talented leader of people provides the company owner with an attractive ROI and is ‘highly paid’ based on a percentage of profitability of the team he/she is leading. In reference to Jim Marks’ comment, give a talented leader effective tools and a relevant, consumer-centric brand promise that can be clearly articulated by ALL team members, I’ll give you an opportunity to have a truly great company.

]]> By: Peter Rodgers http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5242 Peter Rodgers Fri, 31 Jul 2009 16:20:53 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5242 Nice post, and wise comments. It all starts at the top with great leadership, brand, people and process. Regardless of how an "office manager" is defined as Brian B notes, there are no secrets. ... an aggressive, charismatic leader who can articulate a vision (leadership) ... a unique and compelling value proposition (brand) ... invest in real training and refuse to suffer incompetence (professional people) ... invest in systems (process) Nice post, and wise comments.

It all starts at the top with great leadership, brand, people and process.

Regardless of how an “office manager” is defined as Brian B notes, there are no secrets.

… an aggressive, charismatic leader who can articulate a vision (leadership)
… a unique and compelling value proposition (brand)
… invest in real training and refuse to suffer incompetence (professional people)
… invest in systems (process)

]]> By: Brian Tercero http://1000wattconsulting.com/blog/2009/07/friday-morning-heresy-the-%e2%80%9coffice-manager%e2%80%9d-is-obsolete.html/comment-page-1#comment-5241 Brian Tercero Fri, 31 Jul 2009 15:34:19 +0000 http://www.1000wattconsulting.com/?p=2683#comment-5241 I agree with Ken on this one. The old school manager has been doomed for quite some time. Companies are looking for inspiration to lead them through the darkest economic times we have seen. They are looking for someone that people naturally follow, not a leader that has to force people into line. They are looking for a leader who is committed to change, committed to innovation, committed to taking the steps necessary to thrive in the market, not just limp along. Talk is cheap! Today's leaders have to blaze a trail, lead by example. I agree with Ken on this one. The old school manager has been doomed for quite some time. Companies are looking for inspiration to lead them through the darkest economic times we have seen.

They are looking for someone that people naturally follow, not a leader that has to force people into line.

They are looking for a leader who is committed to change, committed to innovation, committed to taking the steps necessary to thrive in the market, not just limp along.

Talk is cheap!

Today’s leaders have to blaze a trail, lead by example.

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